MEDIATION EFFECT OF INFORMATION TECHNOLOGY BETWEEN SUPPLY CHAIN MANAGEMENT CAPABILITIES AND BUSINESS PERFORMANCE
Information Technology is the core component of business processes 21st century and Pakistani firms have utilized varied aspects of information technology, both advantageously and operationally. Therefore, this quantitative study attempts to determine the mediating relationship of information technology between supply chain management capabilities and business performance. The results indicates that there is a positive relationship between supply chain management capabilities and business performance and information technology significantly mediates the relationship between the independent variable supply chain management and dependent variable business performance.
Chen, H., Papazafeiropoulou, A., & Wu, C. (2012). An e-government initiative to support supply chain integration for small to medium sized enterprises: successes and challenges. ACM SIGMIS Database, 42 (4), 63-80. https://doi.org/10.1145/2096140.2096145.
Chopra, S., Meindl, P. (2011). Supply Chain Management: strategy; planning and operations (4th ed). Sao Paulo: Pearson Prentice Hall. 544 p.
Christopher, M. (1997). Logistics and Supply Chain Management: strategies for cost reduction and service improvement. Sao Paulo: Pioneer. 240 p.
Correa, HL, Gianesi, IGN, &Caon, M. (2010). Production Planning, Programming and Control: MRP II / ERP: Concepts, Use and Implementation (5th ed). Sao Paulo: Atlas. 456 p.
Flynn, BB, Huo, B., & Zhao, X. (2010). The impact of supply chain integration on performance: a contingency and configuration approach. Journal of Operation Management, 28 (1), 58-71. https://doi.org/10.1016/j.jom.2009.06.001.
IEDI - Institute for Industrial Development Studies. (2014). Industry and development: IEDI reflections and proposals for the Pakistanian economy. Retrieved on May 27, 2017 http://www.iedi.org.br/ anexos_legado/5522db6f0bc9668e.pdf.
MCTI - Ministry of Science, Technology and Innovation. (2013). Study of high complexity projects: technology park indicators. Retrieved May 29, 2017 http://www.mct.gov.br/ upd_blob/0228/228606.pdf.
Min, S., &Mentzer, JT (2004). Developing and measuring supply chain management concepts. Journal of Business Logistics, 25 (1), 63-99.
Modgil, S., & Sharma, S. (2017). Information systems, supply chain management and operational performance: tri-linkage – an exploratory study in the pharmaceutical industry of India. Global Business Review, 18 (3), 652-677. https://doi.org/10.1177/ 0972150917692177.
Peng DX, Schroeder RG, & Shah R. (2011). Competitive priorities, plant improvement and innovation capabilities, and operational performance: A test of two forms fit. International Journal of Operations & Production Management, 31 (5), 484–510. https://doi.org/10.1108/01443571111126292.
Peng, J., Jing, Q., Zhang, G, & Dubinsky, AJ (2016). Mediation effect of business process and supply chain management capabilities on the impact of IT on firm performance: evidence from Chinese firms. International Journal of Information Management, 36 (1), 89-96. https://doi.org/10.1016/j.ijinfomgt.2015.09.006.
Pires, SRI (2016). Supply Chain Management - Concepts, Strategies, Practices, and Cases (3rd ed). Sao Paulo: Atlas. 288 p.
Slack, N., Chambers, S., & Johnston, R. (2009). Production management. Translation: Henry LuizCorrêa (3rd ed). Sao Paulo: Atlas. 728 p.