Exploring the Phenomenon of Organizational Forgetting in Higher Education System of Pakistan

  • Jamshid Turi Capital University
  • Fatimah Binti Mahmud University Malaysia Pahang, Malaysia
  • Shahid Bashir Namal College, Mianwali, Pakistan
Keywords: Organizational Forgetting, organizational Learning, Intentional forgetting, accidental forgetting


The focus of the study was to investigate the concept of organizational forgetting in the universities of Pakistan. Mixed method approach was adopted to achieve the objectives of the study. Theory building approach was adopted first to explore the phenomenon and in the second phase convenient sampling technique was adopted to collect data from the respondents. For this one distance and one face-to-face was university were taken to explore the phenomenon. Different dimensions were taken into consideration to check the forgetting phenomenon in intensive learning organizations. The effect of forgetting on organizational learning was also measured. The results depict that organizational forgetting has beneficial impact on organizational learning. This study also explains the level, causes and scenarios of organizational forgetting. Dilemmas of organizational forgetting are backed with theoretical prospective and support of forgetting theories in a synthesized and chronological order. Cognitive, behavioral and social aspects were taken into review in detail. Findings show that these three aspects have greater impact for the organizational learning and development. The paper finds that organizational forgetting in organizational settings is getting popularity and that the learning systems are generating continual organizational renewal through organizational forgetting.


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How to Cite
Turi, J., Mahmud, F., & Bashir, S. (2020). Exploring the Phenomenon of Organizational Forgetting in Higher Education System of Pakistan. Journal of Business Strategies, 13(2), 1-15. Retrieved from http://greenwichjournals.com/index.php/businessstudies/article/view/48